Small halftone ticket sticker labeled “VIP Day”

Doc Swinson’s

From a spirited story buried in a busy site to a brand that shows off what they do best and invites you to open curiosity.

Copywriting · Website Rebrand · UX Research

Doc Swinson’s whiskey homepage with the headline Open Curiosity. over branded barrels and a row of whiskey bottles

Industry

Craft whiskey

Services

Copy, site rebrand + UX research

Timeline

Ongoing VIP days

Result

Awebsite that works for more traffic

Where they started

They came to me with a great story that was hard to find.

The homepage had no clear focus or calls to action, and product categories shifted from page to page, so shoppers couldn’t tell the core lineup from the limited releases. Email went out without a consistent voice or look.

[optional: add a line from Joe about where they started]

Doc Swinson’s new website shown on laptop and phone

After working together

The transformation

The brand
Doc Swinson’s Whiskey brand cover designed by Art of Kind Design
The website
Doc Swinson’s "Curiosity in a bottle" homepage

Easy to shop

A clear core lineup, with limited releases kept separate

162% +

Increase in online store revenue

Data-led

Heatmaps & surveys showing where visitors click and where they get stuck

How we did it

Strategy first. Then the pretty.

01
Gold speech bubble with lines of copy and a teal heart, representing clear messaging

Clarity & messaging

Reorganized the products into a core lineup and exploratory releases, and gave the brand one storytelling voice.

02
Gold rosette badge with a teal fingerprint, representing a brand with unique personality

Brand identity

Redesigned the Doc’s Journal newsletter and carried its look across the site.

03
Website window with a clear three-step flow and a cursor clicking a teal button, representing easy user experience

Website build

A refocused homepage, Buy Now and archive pages, better mobile search, and Hotjar heatmaps to keep improving it.

The details

Every piece, on brand.

Doc Swinson’s whiskey bottle and glass on a dark background
Doc Swinson’s Whiskey brand cover designed by Art of Kind Design
Doc Swinson’s "Where in the world" September tastings and events graphic
Row of Doc Swinson’s whiskey bottles in a dim bar
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Online Store Orders +150% are up from last year... Online Store Revenue +162% from last year.

Doc Swinson’s Whiskey brand cover designed by Art of Kind Design

Joe
Doc Swinson’s

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